• @LePoisson@lemmy.world
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    44 days ago

    the extreme vast majority of those are Samsung appliances.

    Bro, fuck the Samsung fridge engineers that decided my ice machine doesn’t need to actually be properly insulated and designed an ice box that’s basically going to break and it’s only a matter of time.

    I have to keep reminding myself to defrost and clean it out. Last time it got so bad I couldn’t even take the ice tray out without a ton of force. Then I melted the ice but derped and warped the little guide post thingy with heat. Had a tech come out and say it’s unfixable, cool time flushing my money down the toilet … After that I did what I should have done and just reheated it again and bent it and voila problem (I made) solved.

    But seriously I hate that fridge with a passion. So much so I’m going out of my way to never buy Samsung again, their customer care is atrocious and quality is hit or miss. I have some Samsung appliances that have been bulletproof so far but I genuinely don’t want to have to cross my fingers their QA didn’t fail because trying to deal with their support for anything is a Kafkaesque hell.

    • frozen
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      24 days ago

      Use a steamer instead of a blow-dryer or heat gun, next time. I just had to defrost my Samsung freezer to fix a leak, no warping with the steamer.

    • mechoman444
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      24 days ago

      Ya… I tell my clients that Samsung fridges aren’t going to make ice. That’s just the way they’re made.

      Samsung makes the worst fridge period. Their other appliances are fine. Very middle of the road. But their fridges suck ass.

      • @LePoisson@lemmy.world
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        14 days ago

        Agree, I have other Samsung appliances and they’re just fine. Just the fridge is a goddamn nightmare.