The VA said veterans who fail to report eligibility changes are part of the problem. But these veterans said they did notify the VA, and it continued overpaying them anyway.

Christopher Praino signed a waiver relinquishing his disability compensation from the Department of Veterans Affairs after he was ordered to active duty in fall 2019.

In a letter, the VA confirmed it would terminate his roughly $965 monthly payments because, by law, he could not receive both VA benefits and active-duty pay at the same time.

But the agency did not fully halt the payments. Instead, it sent various monthly amounts over the next three years, ranging from $0 to over $2,000, Praino’s records show.

  • @credo@lemmy.world
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    fedilink
    1328 days ago

    Yes processes are broken and need to be fixed. My guess is the final action sits on someone’s desk, isn’t logged in a ticket tracking system, and if that individual quits, etc… nothing changes for the payee. It’s been like this since I was active duty, and it’s not just the VA. Every troop I knew, knew to put mistake payments in a savings account and DO NOT TOUCH. It was basically a meme.