Sony went on to say that it takes a “firm stance” against such behavior, which includes examples like “persistent and repeated, or prolonged, demands, excessive or unreasonable demands for compensation or apologies, and abusive language, threats, slander, and other similar behaviors.”
Other examples included “forcing someone to prostrate themselves” and “visiting our offices or related facilities without permission.” If any such behavior is confirmed, Sony says it may “restrict or suspend customer service” to protect its employees — and, if necessary, contact “police, lawyers, etc.” to take legal action or begin criminal proceedings against them.
It’s wild that not abusing grunt workers (that probably aren’t Sony employees) is a bad take.
“I only work at evil corporation, I pull the levers doing the day to day evil stuff, but you gotta understand, I’m a good guy, being evil is just my paycheck.”