Summary: A major brick-and-mortar store sold an Apple Gift Card that Apple seemingly took offence to, and locked out my entire Apple ID, effectively bricking my devices and my iCloud Account, Apple Developer ID, and everything associated with it, and I have no recourse. Can you help? Email paris AT paris.id.au (and read on for the details). ❤️ Update 14 December 2025: Someone from Executive Relations at Apple says they’re looking into it.

A large department store sold someone an apple gift card that was likely stolen/already redeemed, apple responded by permanently closing his apple account, bricking his devices and causing him to lose access to 20 years of saved media in iCloud

Edit: in the FAQ section he says that he has backups so that’s good. Main damage is that all of his apple devices are tied to the deleted account and won’t work anymore

  • loathsome dongeater@lemmygrad.mlEnglish
    5·
    4 months ago

    It’s mind boggling that big tech companies can lock you out of your accounts without giving you a reason, recourse or appeal process. It should be illegal.