tried rebooting, didn’t work. Tied restoring license, didn’t work. Can’t communicate with them because their stupid AI bullshit ahows no submit button to send my questions.
So…. Is there a class action suit I can jump in on?
EDIT; an hour on the phone with three different departments. And the end result:
I have to buy the game again. Even though they verified that it shows purchased- both in my actual account (he even quoted me the purchase date) , AND through the PS app.
This is how it starts folks. Canceling my PS Plus as we speak.
Why I refuse to ever buy another console. On PC you could just pirate what you are owed.
Take it to small claims court. Ask for the money to replace the game + the filing fee from Sony America. Cite all documentation confirming your attempt at relief and if you have it, receipt of the game - possibly available in the form of credit card receipt, but also proof that you’ve played the game on the system.
They won’t even contest it most likely. Send the bill to their finance department.
My decade+ long boycott of Sony’s garbage is looking more prescient every day.
the last time I touched sony was the PS2. Which was a console so good and powerful it was still alive and viable up until the PS4 release.
Sony has a ripe and bountiful history of absolutely shit behavior with regards to Playstation and its customers since the PS2, almost entirely because of the change to PSN accounts and all the bullshit that follows that, that I can not even fathom how people can continue to give it money in this day and age.
Sueing Lik-Sang out of existence, undercutting the PS3 and it’s BD drive to force HD-DVD out, consuming every major western Anime localizer, including Rightstuf and shutting down their physical retail operations. I know there’s others I’m forgetting at the moment.
If my rage against Sony had any room to go higher, this would do it.
If you’re going to buy it again, GoG has a DRM free version so you’ll never need to go through this again. Only for PC though.
Pirate it, it’s not even stealing, it’s already yours.
This. It’s also legal in most countries. Now theoretically you were supposed to back up your copy before it was revoked, but realistically the fact is you have a license to the game and you are simply getting the materials required to fulfill that license.
Do you have a lot of details on the transaction and communication? It’s usually people like yourself who trigger videos from GamersNexus and Louis. Just need to reach out to their inbound requests email. They are always looking for co tent like this.
Social media following being a requirement for basic customer service really rubs me the wrong way
This. It should shift to the payment email at that point.
Public shaming, that’s how it’s done these days. The digital version of throwing rotten vegetables.
EA did this with TS3 for me years back. I had physical discs. 🙃
Dodging crap like this is why I buy games physical, or digitally but DRM-free. If you’re gonna buy Skyrim again, get it from GOG, they just sell you the game and then don’t do such crap like verify you own the license that you actually own…
“You will own nothing and you will be happy”
Sony’s been going on this path for quite a while, since at least the PSP Iirc. You can’t own what you can’t keep, so Sony even redefines that word. Even their subsidiaries, like the Crunchyroll Store, are getting affected by Sony’s agenda.
Now, if you’re on the PS4 or PS5, I do agree you should buy Skyrim again.
…on GOG.
Then mod your console, install Linux on it, and run the officially DRM free version of the game through Wine. 👌
Or buy a physical copy for the PS3 and emulate on RPCS3 on Linux on the PS4/PS5, but it wouldn’t be as poetic.
File a comaint with your credit card. Even if it was years ago this is the kind of thing a credit card company usually frowns on.
Be aware that Sony may lock out your account if you do this. Companies will often do that arguing either that the account must be compromised or that the chargeback was made in bad faith. If you’re truly done with Sony that doesn’t matter, though!
Then you can charge back every single payment to Sony you’ve ever made. Fuck em!
The credit card company wouldn’t just give you the money for the other purchases, and they’d probably flag you at that point so if something does happen in the future they wouldn’t be willing to really look into it.
Yeah. That’s a good idea. I’ve already canceled PS+. I’m done paring them for this shit.
Hey, the playstation modding scene has been booming lately, if you’re on ps4 or some updates for ps5, there’s a really easy way to get it all back and then some for about 20min of tutorial time. Go turn off auto updates if you’re on ps5, that way you can wait for the mods to catch up with your version if you’re outside the golden zone.
If you want, I can even help you work through it if you’re worried. Goes for anyone reading this, hit me up. If we can’t own games then piracy isn’t stealing.
Get a PC and pirate back all your games back as well.
It feels like there is some piece of information missing here.
What reason did the rep on the phone give for why the license was revoked? If they have the purchase record and your license was revoked, they will have a reason for the revocation. But you’ve never mentioned what PS says is the reason for why this is happening.
They said Bethesda did it. And that they couldn’t know why. But I haven’t played ESO in years and was actively playing Skyrim when it happened. This was on a PS5 as well, so no weird hacked or pirated stuff. Just playing a single player game. That’s it.
Did you get your copy of Skyrim using a code from a reseller? They will frequently revoke stolen codes that get resold online.
Did you cheat, exploit, or do other anti-social things in ESO when you played? How long ago you played isn’t immunity from consequences.
Just tossing out possibilities
Either way, this is not a Sony issue. Bethesda revoked your license. Blame them if you’re going to blame anybody.
I played ESO solo. Didn’t even chat.
OP mentioned a purchase receipt through the PS App. To me, that suggests it was a direct sale.
I would be amazed to get corrected, but I don’t think Valve has EVER deleted a product people paid for from their Steam accounts. They don’t even sell non-game software anymore, but they still support the apps people bought when they did.
Steam still sells non-game software.
MindTex2 is $19.99
Valve itself doesn’t, but game devs on Steam regularly revoke keys:
2019 article: SteamWatch - The Steam Key Revoking System is a Problem | TechRaptor
2025 update from the same author: SteamWatch - The Steam Key Revoking System is a Problem (V.2)
another report from 2024: Steam Publisher Revokes Game Access, Leaves Customers Empty-Handed
As much as those articles highlight problematic situations, part of the issues is that it was developers selling keys, not Valve. That’s why I was highlighting that the PSN sale mentioned and the receipt. If it was directly between the customer and the PlayStation Store, would make for a direct relationship with Sony, not the game dev.
They still kind of support the games that have been delisted from Steam; in that if you bought a game on Steam before it was delisted, it will still be in your Steam library and you can launch it through Steam and have all the social hubs still connected to said game.
yeah, played GTA 2 last month. If you want to play it, you have to buy on key shops the GTA bundle which has it, also not available on steam anymore
Having worked in customer support - a lot - I don’t place much stock in that kind of language. “Seeing the purchase on my account” can just as easily be “see that I redeemed the code from my purchase”.
Not saying it is the case, just that it could be, until we get clarification from OP
Also, Steam can and definitely has allowed developers to revoke a license for various reasons. Usually related to fraud. But sometimes other reasons.
Here’s the developer portal page that specifically mentions “ban or disable steam key” (which can be done even after the key is redeemed)
So what does Bethesda say?
Gotta wait about a month for them to respond.
Microslop did this to me with Minecraft. Never again. I use luanti now.
Minecraft is also among the easiest games to pirate.
But supporting open-source software is always king’s choice
That’s shitty. Probably no class action though lol. But you can install a cfw and “restore” your license yourself.
Or sue them in small claims court- no way they show up and you’ll automatically win
Even if they do, they’ll have lost much more money than just giving you back your game
I was told by Sony I need to re-purchase the game. So. It starts now.
This is actually a great use for AI, have it read through TOS & Relivent consumer protection laws in your area.
For the love of god, do not take legal advice from the hallucination machine.
I like the term “spicy autocorrect” xD
I’d rather have a real lawyer do this. I have zero faith in AI.
How do I install a cfw on a PS5?
Depends on your system version. Iirc the most recent version that can be modded is 14.00, but I haven’t been following closely.
But @Rhoeri@lemmy.world, a rule of thumb in console modding is to never update your console, unless explicitly said otherwise.
System updates in consoles after a mod is released usually also carry a patch for the vulnerability that allowed modding.
Also if you speak Portuguese and/or Spanish, or are willing to tolerate Youtube’s AI translations, you can find some pretty good tutorials from native speakers of either languages.
I’d rather just not use it. If I have to go through all that shit JUST to get it to act as it should have out of the gate- I’d rather just not.
It’s pretty much a streaming box at this point.
Man with 40 different copies of Skyrim has one stolen, furious. That sucks tho fuck Sony
Where did I say that I had more than just the one?
It’s a joke of Skyrim players. So many editions have been released on so many platforms. Most people who’ve been playing it tend to accumulate extra copies. On steam I think I have the base, gold, remaster, and special edition. I have a switch copy, and an Xbox copy or two. I’d be pissed as hell if fuckin Sony took any one of them.
